Hanging On The Telephone

Life often has little adjuncts. T-Mobile told me they hadn't started the process of ordering my unlock code and that it takes 28 days. As my account with them expired I had to find a way around this. And having done so, this morning I get another email from them saying that, in fact, it had been ordered. And, sure enough, one arrives in the post. Which I suppose means that they aren't inefficient, simply incompetant.